Airline Travel

The Air Carrier Access Act (ACAA):

  • Prohibit U.S. and foreign airlines from discriminating against passengers on the basis of disability;
  • Require airlines to make aircraft, other facilities, and services accessible; and
  • Require airlines to take steps to accommodate passengers with a disability.

This means:

  • Information and reservation services must be accessible;
  • Information at airports must be accessible after self-identification;
  • Televisions at airports must have captions turned on;
  • Communication on aircraft must be effective after self-identification;
  • Service animals are permitted;
  • Safety assistants are provided for Travelers who are Deaf-Blind;
  • Assistance with moving within the airport.

Click here to read the complete DHHCAN Airline Travel Action Guide.

Comment here if you have a question.

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